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Governance and Management of ITeasyMultiple ChoiceObjective-mapped

CISA IT Steering Committee Practice Question

A medium-sized manufacturing company has recently deployed an ERP system to integrate its financial, supply chain, and HR processes. The IT department is small (5 staff) and reports to the CFO. The company has no formal IT governance committee; IT decisions are made by the CFO and CEO informally. During a recent audit, it was found that several critical security patches for the ERP system have not been applied, and there are no documented procedures for change management. The IT manager states that patches are applied when time permits, and changes are discussed via email. The CFO argues that the ERP is running fine and the audit findings are low risk. The IS auditor needs to recommend a course of action to improve IT governance. Which of the following is the MOST appropriate initial step?

⚠ Common exam trap

The trap is to pick a procedural fix (patch policy or immediate patching) or an extreme measure (outsourcing) instead of recognizing the fundamental governance deficiency.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Recommend the formation of an IT steering committee comprising key business stakeholders to oversee IT strategy, risk, and resource allocation

The root cause is the absence of any formal governance structure. Establishing an IT steering committee with key business stakeholders (e.g., from finance, supply chain, HR) provides oversight, ensures that IT decisions align with business strategy, and creates a forum for prioritizing risks such as missing patches. This addresses the governance gap holistically. Option A is not appropriate because outsourcing does not fix the lack of internal governance and is an extreme measure. Option C focuses only on patching, not on the underlying governance deficiency. Option D is an operational quick fix that bypasses the need for sustainable governance processes.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Elevate the issue to the board of directors with a recommendation to outsource IT management

    Why it's wrong here

    Incorrect. Outsourcing is a potential solution but not the most appropriate initial step; it bypasses internal governance.

  • Recommend the formation of an IT steering committee comprising key business stakeholders to oversee IT strategy, risk, and resource allocation

    Why this is correct

    Correct. This addresses the root cause of lack of governance and oversight.

  • Develop a comprehensive patch management policy and present it to the CFO for approval

    Why it's wrong here

    Incorrect. A policy without governance structure may not be enforced; also, it is too narrow.

  • Insist that the IT manager immediately apply all missing patches within one week

    Why it's wrong here

    Incorrect. While necessary, this is a tactical fix that does not address the governance deficiency.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.