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CISA Practice Question: A company's security policy requires that all…
A company's security policy requires that all laptops have full-disk encryption. During an audit, 10% of laptops are found without encryption. Which of the following is the MOST effective corrective action?
⚠ Common exam trap
A common mix-up: candidates choose security awareness training (Option C) as a 'best practice' for policy compliance, but the CISA exam emphasizes that technical controls (enforcement via endpoint management) are more effective than administrative controls for ensuring consistent security configuration.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Deploy centralized endpoint management to enforce encryption
Centralized endpoint management (e.g., Microsoft Intune, SCCM, or a third-party MDM) allows administrators to enforce full-disk encryption (such as BitLocker or FileVault) via policy, automatically encrypting non-compliant laptops and preventing users from disabling encryption. This is the most effective corrective action because it addresses the root cause—lack of enforcement—rather than relying on user action or manual processes.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Require users to manually enable encryption
Why it's wrong here
Manual process is prone to non-compliance.
- ✗
Distribute encryption keys to users
Why it's wrong here
Keys are needed for recovery but do not enforce encryption.
- ✗
Conduct security awareness training on encryption
Why it's wrong here
Training may increase awareness but does not automatically encrypt devices.
- ✓
Deploy centralized endpoint management to enforce encryption
Why this is correct
Automated enforcement ensures all laptops comply with policy.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.