CGEIT Benefits Realization Practice Question
A firm identifies a significant variance between projected ROI and actual realized benefits for a major digital transformation initiative. Which action should the CGEIT practitioner prioritize to address the root cause of the benefit shortfall?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Re-evaluate the Benefits Realization Plan (BRP) against realized operational performance data.
Benefits realization management requires an iterative review of the Benefits Realization Plan against actual operational data to identify whether the assumptions made during business case development are still valid.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Implement a new project management software tool for better reporting.
Why it's wrong here
Better reporting tool functionality does not address why the projected benefits were not achieved.
- ✗
Update the project charter to reflect lower performance expectations.
Why it's wrong here
Updating the charter covers up the failure rather than diagnosing the underlying business misalignment.
- ✓
Re-evaluate the Benefits Realization Plan (BRP) against realized operational performance data.
Why this is correct
The BRP is the authoritative document linking investment to business outcomes; checking it against reality is the primary step in diagnosing realization gaps.
- ✗
Conduct a post-implementation audit of IT infrastructure performance.
Why it's wrong here
Infrastructure performance is a technical metric, not a measure of the business benefits realization.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ISACA exam blueprint
This CGEIT practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CGEIT exam.