CGEIT Benefits Realization Practice Question
A company is shifting from a project-based to a value-based management model. Which of the following best describes an 'outcome' versus an 'output'?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
An output is the automated reporting tool; an outcome is the reduction in manual data entry time.
An output is what is delivered (the product), whereas an outcome is the resulting state or benefit to the organization.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
An output is a strategic goal; an outcome is a project milestone.
Why it's wrong here
Strategic goals are higher-level objectives, not outputs.
- ✗
An output is the increased sales revenue; an outcome is the new CRM software.
Why it's wrong here
The roles are reversed; software is the output, revenue is the outcome.
- ✗
An output and an outcome are essentially the same and can be used interchangeably.
Why it's wrong here
Outputs and outcomes serve very different functions in benefits planning.
- ✓
An output is the automated reporting tool; an outcome is the reduction in manual data entry time.
Why this is correct
The tool is the deliverable; the time savings is the benefit derived from that deliverable.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ISACA exam blueprint
This CGEIT practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CGEIT exam.