Question 448 of 500
Managing service incidentseasyMultiple ChoiceObjective-mapped

PCDOE Managing service incidents Practice Question

This PCDOE practice question tests your understanding of managing service incidents. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

A company uses Error Budgets for their service. The SLO is 99.9% availability over a 30-day window. The service has been down for 30 minutes in the current window. What is the remaining error budget?

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Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

13.2 minutes

The SLO of 99.9% over a 30-day window allows a total error budget of 43.2 minutes (30 days × 24 hours × 60 minutes × 0.001). The service has already consumed 30 minutes of downtime, so the remaining error budget is 43.2 - 30 = 13.2 minutes. Option C is correct because it reflects this precise calculation.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • 43.2 minutes

    Why it's wrong here

    43.2 minutes is the total budget, not remaining.

  • 60 minutes

    Why it's wrong here

    60 minutes would be for 99.9% over 60 days.

  • 13.2 minutes

    Why this is correct

    Calculation: 0.001 * 43200 minutes = 43.2 minutes budget, minus 30 = 13.2.

    Related concept

    Read the scenario before looking for a memorised answer.

  • 30 minutes

    Why it's wrong here

    30 minutes is downtime used, not remaining.

Common exam traps

Common exam trap: answer the scenario, not the keyword

Google Cloud often tests the distinction between total error budget and remaining error budget, trapping candidates who forget to subtract the already consumed downtime from the total allowable downtime.

Detailed technical explanation

How to think about this question

The error budget is derived from the SLO as the maximum allowable downtime over the measurement window: for a 30-day window (43,200 minutes), 99.9% availability permits 0.1% downtime, which is exactly 43.2 minutes. In practice, teams monitor error budget burn rate to trigger alerts before the budget is exhausted, and the remaining budget is continuously recalculated as new incidents occur. A common real-world scenario is that if the service exceeds the error budget, the team must halt feature releases until the budget is replenished in the next window.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

An e-commerce site experiences heavy traffic on Black Friday and near-zero traffic during off-peak weeks. Rather than provisioning permanent large VMs, the team uses auto-scaling groups that add capacity automatically under load and reduce it overnight. Questions like this test whether you understand elasticity, availability zones, and cloud compute scaling patterns.

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

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FAQ

Questions learners often ask

What does this PCDOE question test?

Managing service incidents — This question tests Managing service incidents — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: 13.2 minutes — The SLO of 99.9% over a 30-day window allows a total error budget of 43.2 minutes (30 days × 24 hours × 60 minutes × 0.001). The service has already consumed 30 minutes of downtime, so the remaining error budget is 43.2 - 30 = 13.2 minutes. Option C is correct because it reflects this precise calculation.

What should I do if I get this PCDOE question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jun 30, 2026

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This PCDOE practice question is part of Courseiva's free Google Cloud certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PCDOE exam.