- A
Create a Cloud Monitoring alert that sends a notification to a Pub/Sub topic, which triggers a Cloud Function that creates a ticket.
This is the standard pattern: alert -> Pub/Sub -> Cloud Function -> ticket creation.
- B
Create a Cloud Function that runs every minute to check latency and create a ticket.
Why wrong: Cloud Functions driven by HTTP or Pub/Sub events are more efficient for alert-based actions.
- C
Configure Cloud Tasks to periodically query the latency metric and create a ticket.
Why wrong: Cloud Tasks is for distributed task execution, not for monitoring alerts.
- D
Use Cloud Scheduler to run a job that checks latency every hour and creates a ticket if spike is detected.
Why wrong: Cloud Scheduler is for scheduled tasks, not real-time alerting.
Automate Support Ticket Creation from Cloud Monitoring
This PCSE practice question tests your understanding of pcse exam topics. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company uses Cloud Monitoring to track latency on their Compute Engine instances. They notice a spike in latency every day at 2:00 PM. The operations team wants to automate the creation of a support ticket when this spike occurs. What should they do?
Quick Answer
The answer is to create a Cloud Monitoring alert that sends a notification to a Pub/Sub topic, which triggers a Cloud Function that creates a support ticket. This solution is correct because Cloud Monitoring alerts can evaluate real-time metric thresholds—like the daily latency spike at 2:00 PM—and push events to Pub/Sub, which then asynchronously invokes a Cloud Function to integrate with external ticketing systems via API. On the Google Professional Cloud Security Engineer exam, this scenario tests your understanding of event-driven architectures for automated incident response, often appearing as a trap where candidates confuse scheduled jobs (Cloud Scheduler) or manual triggers with real-time alerting. A common mistake is choosing Cloud Scheduler, but remember: alerts fire on metric conditions, not on a cron schedule. Memory tip: “Alert to Pub/Sub, Function to ticket” keeps the pipeline straight.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Create a Cloud Monitoring alert that sends a notification to a Pub/Sub topic, which triggers a Cloud Function that creates a ticket.
Option A is correct because Cloud Monitoring alerts can be configured to send notifications to a Pub/Sub topic when a metric threshold is breached. A Cloud Function subscribed to that topic can then create a support ticket automatically, enabling real-time incident response. Option B is incorrect because a Cloud Function running every minute to check latency would be inefficient and not directly triggered by the metric alert. Option C is incorrect because Cloud Tasks is designed for asynchronous task execution, not for monitoring metrics or alerting. Option D is incorrect because Cloud Scheduler runs jobs on a fixed schedule, not based on real-time metric spikes.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Create a Cloud Monitoring alert that sends a notification to a Pub/Sub topic, which triggers a Cloud Function that creates a ticket.
Why this is correct
This is the standard pattern: alert -> Pub/Sub -> Cloud Function -> ticket creation.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Create a Cloud Function that runs every minute to check latency and create a ticket.
Why it's wrong here
Cloud Functions driven by HTTP or Pub/Sub events are more efficient for alert-based actions.
- ✗
Configure Cloud Tasks to periodically query the latency metric and create a ticket.
Why it's wrong here
Cloud Tasks is for distributed task execution, not for monitoring alerts.
- ✗
Use Cloud Scheduler to run a job that checks latency every hour and creates a ticket if spike is detected.
Why it's wrong here
Cloud Scheduler is for scheduled tasks, not real-time alerting.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
An e-commerce site experiences heavy traffic on Black Friday and near-zero traffic during off-peak weeks. Rather than provisioning permanent large VMs, the team uses auto-scaling groups that add capacity automatically under load and reduce it overnight. Questions like this test whether you understand elasticity, availability zones, and cloud compute scaling patterns.
What to study next
Got this wrong? Here's your next step.
Identify which PCSE exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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FAQ
Questions learners often ask
What does this PCSE question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Create a Cloud Monitoring alert that sends a notification to a Pub/Sub topic, which triggers a Cloud Function that creates a ticket. — Option A is correct because Cloud Monitoring alerts can be configured to send notifications to a Pub/Sub topic when a metric threshold is breached. A Cloud Function subscribed to that topic can then create a support ticket automatically, enabling real-time incident response. Option B is incorrect because a Cloud Function running every minute to check latency would be inefficient and not directly triggered by the metric alert. Option C is incorrect because Cloud Tasks is designed for asynchronous task execution, not for monitoring metrics or alerting. Option D is incorrect because Cloud Scheduler runs jobs on a fixed schedule, not based on real-time metric spikes.
What should I do if I get this PCSE question wrong?
Identify which PCSE exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This PCSE practice question is part of Courseiva's free Google Cloud certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PCSE exam.
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