A support team uses a generative AI assistant to answer customer questions. Agents report that the answers are often too long and include unnecessary background. The team wants the responses to be concise and directly address the question. Which prompt adjustment is most appropriate?
Adding an explicit length and scope constraint directly addresses the verbosity problem. The model receives a clear instruction about how many sentences to use and what to omit. This is a simple prompt-engineering fix that does not require retraining or infrastructure changes. It also preserves the assistant's ability to answer follow-up questions when background is requested.
Why this answer
The most appropriate adjustment is an explicit prompt constraint that limits answer length and omits background unless requested. Verbosity is a content and instruction-following issue, so a clear directive in the prompt is the right control. Sampling parameters like temperature and top-p do not directly enforce conciseness, and asking for more detail would worsen the problem.
Exam trap
The trap here is confusing randomness controls such as temperature and top-p with instruction-following controls such as explicit length and scope constraints.