Service-Con-201 Knowledge Management Practice Question
Universal Containers uses Salesforce Knowledge with multiple languages enabled. An author makes a major update to the master English article. How does this affect the translated versions in Spanish and French?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The translated versions are flagged as 'Out of Date', and translation tasks are generated if configured.
When a master article is modified, Salesforce flags the translated versions as 'Out of Date', alerting translators that review is required.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The translated articles are automatically unpublished until the master article is approved.
Why it's wrong here
Incorrect. Published translations remain visible to users until a new translation is published.
- ✗
The translations are automatically deleted and must be recreated from scratch.
Why it's wrong here
Incorrect. Translations are never automatically deleted when a master article is updated.
- ✓
The translated versions are flagged as 'Out of Date', and translation tasks are generated if configured.
Why this is correct
Correct. Updating the master article flags translations as out of date so translators can review the changes.
- ✗
The translated versions are automatically overwritten with machine-translated English text.
Why it's wrong here
Incorrect. Salesforce does not perform automated machine translation out of the box.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Service-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Service-Con-201 exam.