Sales-Con-201 Practice Question: Practical Application OF Sales Cloud Expertise
Which THREE factors affect whether a user can convert a Lead in Sales Cloud? (Choose three.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The user has the 'Convert Leads' user permission enabled in their profile or permission set.
Lead conversion requires 'Convert' permission, edit access to lead/account/contact/opportunity, and active user status.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The user has the 'Convert Leads' user permission enabled in their profile or permission set.
Why this is correct
Users must have the Convert Leads permission to perform lead conversion.
- ✗
The Lead has at least one associated Task in the Activity timeline.
Why it's wrong here
Activities are not required to convert a lead.
- ✗
The Lead's email address matches an existing Contact in the database.
Why it's wrong here
Duplicate rules may flag potential duplicates, but do not inherently block conversion unless configured as block on create/edit.
- ✓
The Lead is not currently locked in an active Approval Process.
Why this is correct
Locked records cannot be converted while pending approval.
- ✓
The user has Read and Edit access to the Lead record and target objects.
Why this is correct
Users need appropriate object-level and record-level access to create accounts, contacts, and opportunities.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.