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Implementation StrategieseasyMultiple ChoiceObjective-mapped

Sales-Con-201 Implementation Strategies Practice Question

What is the primary objective of a user experience (UX) assessment during the pre-rollout planning phase?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

To identify key user personas and streamline their daily workflow paths

Understanding user personas and their daily friction points ensures the solution is tailored to practical needs.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • To identify key user personas and streamline their daily workflow paths

    Why this is correct

    Directly targets ease of use and process efficiency.

  • To negotiate software licensing discounts with Salesforce account executives

    Why it's wrong here

    Licensing negotiations happen during procurement, not UX assessment.

  • To write comprehensive technical documentation for developers

    Why it's wrong here

    Technical documentation is created by architects and developers.

  • To establish automatic data backup schedules in the cloud

    Why it's wrong here

    Backups are a technical administrative function.

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Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Salesforce exam blueprint

This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.