Sales-Con-201 Implementation Strategies Practice Question
Universal Containers is preparing a change management strategy for a complex Sales Cloud rollout. Which TWO actions should the consultant include to ensure long-term user adoption and cultural alignment? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Establish an active executive steering committee to visibly champion the project
Establishing executive sponsorship and building a peer-led champion network are proven change management pillars for sustained adoption.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Establish an active executive steering committee to visibly champion the project
Why this is correct
Visible executive sponsorship aligns organizational priorities and drives top-down support.
- ✗
Delay defining success metrics until six months after go-live
Why it's wrong here
Success metrics and baselines must be established pre-rollout.
- ✗
Rely entirely on automated email notifications with no human interaction
Why it's wrong here
Lack of human engagement leads to low adoption and high resistance.
- ✗
Delegate all training responsibilities to external contractors post-go-live
Why it's wrong here
Internal ownership of training and support is critical for long-term sustainability.
- ✓
Deploy a peer-led champion network to mentor users and surface localized feedback
Why this is correct
Empowers local users and provides peer-level support and feedback loops.
About these practice questions
Courseiva writes every Sales-Con-201 question from scratch — 321 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.