Sales-Con-201 Consulting Practices Practice Question
Universal Containers is beginning a new Sales Cloud implementation. The consultant needs to ensure that stakeholders from sales operations, executive leadership, and end-user sales reps are properly aligned on project scope and objectives. Which discovery activity should the consultant perform first?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Conduct a stakeholder kickoff and alignment workshop
Conducting a stakeholder kickoff and alignment workshop ensures that all business units agree on the project's high-level objectives, scope, and vision before diving into granular requirements gathering.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Draft the final User Acceptance Testing (UAT) test scripts
Why it's wrong here
UAT scripts can only be written after requirements are finalized and design is complete.
- ✗
Configure custom objects in a sandbox environment
Why it's wrong here
Configuring the system before requirements gathering is premature and leads to rework.
- ✗
Send an end-user satisfaction survey
Why it's wrong here
Surveys do not provide the real-time alignment needed at the start of a project.
- ✓
Conduct a stakeholder kickoff and alignment workshop
Why this is correct
This is correct because aligning high-level stakeholders on vision and scope must happen before detailed requirement sessions.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.