Sales-Con-201 Consulting Practices Practice Question
During a data migration exercise from a legacy CRM to Sales Cloud, a consultant discovers that 40% of historical Account records contain duplicate names with conflicting address data and missing parent-child relationships. What is the recommended consulting approach?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Collaborate with the client data stewards to define deduplication rules, cleanse the source dataset using a data quality tool, and map parent-child hierarchies before migration.
Data cleansing, deduplication, and relationship mapping must be planned and executed prior to final data load into production.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Write an Apex batch job to automatically merge any accounts that share a similar name string upon insertion.
Why it's wrong here
Automated merging without review risks merging distinct corporate entities with similar names.
- ✗
Delete all historical records older than 12 months to minimize migration complexity and storage consumption.
Why it's wrong here
Deleting historical data without business sign-off can violate compliance and lose valuable customer insights.
- ✓
Collaborate with the client data stewards to define deduplication rules, cleanse the source dataset using a data quality tool, and map parent-child hierarchies before migration.
Why this is correct
Proactive data cleansing and relationship mapping ensure data integrity upon go-live.
- ✗
Load all legacy records into production as-is, and let the sales reps manually clean up duplicates post-go-live.
Why it's wrong here
Loading dirty data destroys user trust and clutters the new CRM immediately.
About these practice questions
Courseiva writes every Sales-Con-201 question from scratch — 321 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.