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Practical Application OF Sales Cloud ExpertisehardMultiple ChoiceObjective-mapped

Sales-Con-201 Practice Question: Practical Application OF Sales Cloud Expertise

A user has 'Read' access to an Account but cannot see the Opportunity related to that Account. What is the most likely reason?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The Opportunity OWD is 'Private'.

If OWD for Opportunity is 'Private', users only see opportunities they own or have been granted access to via teams/sharing.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The Opportunity OWD is 'Private'.

    Why this is correct

    Private OWD restricts access even if the parent Account is visible.

  • The Opportunity has a different record type.

    Why it's wrong here

    Record types control fields and page layouts, not visibility.

  • The user is not in the Account Team.

    Why it's wrong here

    Account Team access doesn't automatically grant access to private opportunities.

  • The user's profile lacks 'Read' on Opportunities.

    Why it's wrong here

    This is a possibility, but less common than OWD issues.

About these practice questions

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Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Salesforce exam blueprint

This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.