Sales-Con-201 Practice Question: Practical Application OF Sales Cloud Expertise
A sales operations user at Get Cloudy Consulting wants to view a list of Accounts that have NOT had any completed Tasks or Activities in the last 90 days. Which reporting approach is best suited for this requirement?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
An Account report with a Cross Filter of 'Accounts without Activities'.
Cross filters in Salesforce reports allow users to filter a report by the presence or absence of related records.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
A dashboard component displaying overdue tasks grouped by Account owner.
Why it's wrong here
Overdue tasks do not identify accounts that have completely lacked activity for 90 days.
- ✗
A joined report combining Account data and Task data with a custom SQL join condition.
Why it's wrong here
Salesforce reports do not use SQL join conditions, and cross filters are simpler and native.
- ✓
An Account report with a Cross Filter of 'Accounts without Activities'.
Why this is correct
Cross filters ('Accounts without Activities') allow administrators to pinpoint parent records that lack specific child records.
- ✗
A standard Account report with a standard 'Last Activity' field filter set to less than 90 days.
Why it's wrong here
Filtering by Last Activity date excludes accounts with no activity history entirely or behaves unpredictably depending on task creation.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.