Sales-Con-201 Practice Question: Practical Application OF Sales Cloud Expertise
A customer wants to capture information from their website into Salesforce as a Lead. Which tool is best for this?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Web-to-Lead.
Web-to-Lead generates HTML code to embed on a website, mapping fields directly to Salesforce.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Email-to-Case.
Why it's wrong here
This is for support requests, not lead generation.
- ✓
Web-to-Lead.
Why this is correct
Web-to-Lead is the standard native feature for website lead capture.
- ✗
AppExchange App.
Why it's wrong here
While possible, Web-to-Lead is the native solution.
- ✗
Salesforce Connect.
Why it's wrong here
This is for real-time integration with external systems.
About these practice questions
Courseiva writes every Sales-Con-201 question from scratch — 321 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.