Data 360 Consultant Act ON Data Practice Question
A Data Cloud Consultant is configuring a Data Action to trigger a Salesforce Platform Event when a customer service case status changes to 'Escalated'. Which THREE components are required to successfully configure this Data Action?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
A Data Action Target pointing to the connected Salesforce CRM organization.
Configuring a Data Action requires selecting the source Data Model Object, setting up the Data Action Target (pointing to Salesforce), and defining the trigger conditions or mappings.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
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A nightly batch activation schedule to process the case records.
Why it's wrong here
Incorrect. Data Actions operate in real-time on streaming data changes, not via nightly batch schedules.
- ✓
A Data Action Target pointing to the connected Salesforce CRM organization.
Why this is correct
Correct. A Data Action Target specifies the destination system (Salesforce CRM) where the event will be sent.
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A pre-configured Calculated Insight to calculate the escalation rate.
Why it's wrong here
Incorrect. Calculated Insights are not required for triggering simple event-based Data Actions.
- ✓
Field mappings that map Data Cloud DMO fields to the target Platform Event payload fields.
Why this is correct
Correct. Mappings determine which values from the Data Cloud record populate the outgoing Platform Event payload.
- ✓
A streaming-enabled Data Model Object (DMO) or Case event source.
Why this is correct
Correct. Data Actions rely on streaming-enabled data sources or DMOs to detect changes in near real-time.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Data 360 Consultant practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Data 360 Consultant exam.