XSOAR-Engineer Planning Installation And Maintenance Practice Question
An administrator observes that Python-based integrations are failing with SSL certificate verification errors when connecting to an internal API that uses a private enterprise Certificate Authority (CA). Where must the private CA certificate be installed so that all Cortex XSOAR integration containers trust it?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Uploaded via Settings > About > Troubleshooting > Server Certificate (Custom Certificate)
Custom CA certificates must be uploaded to Cortex XSOAR via Settings > About > Troubleshooting > Server Certificate, which injects them into the trust store used by integration containers.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Uploaded via Settings > About > Troubleshooting > Server Certificate (Custom Certificate)
Why this is correct
Uploading the custom CA certificate via the server settings ensures it is propagated to the Docker container trust stores.
- ✗
Configured inside the PostgreSQL database connection string
Why it's wrong here
The database certificate is separate from integration API SSL trust stores.
- ✗
In the host operating system's /etc/pki/ca-trust/source/anchors/ directory only
Why it's wrong here
While the host OS needs trust, Docker containers do not automatically inherit host trust stores without XSOAR server configuration.
- ✗
Inside each individual integration's Python script code
Why it's wrong here
Hardcoding or modifying script code to bypass SSL verification is insecure and not best practice.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This XSOAR-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the XSOAR-Engineer exam.