XDR-Engineer Maintenance And Troubleshooting Practice Question
An administrator is setting up Cloud Data Collectors in Cortex XDR to ingest logs from Microsoft Entra ID (Azure AD). Which TWO prerequisites must be verified during troubleshooting if ingestion fails? (Choose two)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Ensure the corresponding API permissions and administrative consent are granted in the cloud provider portal.
Cloud Data Collectors connecting to external APIs require correct tenant permissions, API keys, or service principal credentials.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Ensure the corresponding API permissions and administrative consent are granted in the cloud provider portal.
Why this is correct
API access requires proper consent and permission scopes in the source tenant.
- ✗
Install the Cortex XDR Agent on the Microsoft Entra ID cloud tenant servers.
Why it's wrong here
SaaS environments like Microsoft Entra ID do not allow installing endpoint agents.
- ✗
Verify that Active Directory Domain Services (AD DS) LDAP port 389 is open to all endpoints.
Why it's wrong here
Cloud data collection uses REST APIs, not direct endpoint LDAP queries.
- ✗
Ensure a local Broker VM is configured with a syslog listener port for Azure AD logs.
Why it's wrong here
Cloud data collectors pull data via REST APIs directly from cloud services, not via Broker VM syslog listeners.
- ✓
Verify that network access from the collector to the cloud API endpoint is unblocked.
Why this is correct
Cloud data collectors require outbound HTTPS access to reach external REST APIs.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This XDR-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the XDR-Engineer exam.