SSE-Engineer Prisma Access Troubleshooting Practice Question
Which TWO configuration steps should an administrator verify when troubleshooting an issue where Panorama cannot push updates or configurations to Prisma Access nodes? (Choose two)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check Panorama > Job Status to review specific error codes and failed configuration push tasks.
Troubleshooting Panorama-to-Prisma Access communication involves checking management plane connectivity, service setup status, and job status error messages.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Check Panorama > Job Status to review specific error codes and failed configuration push tasks.
Why this is correct
Job status provides detailed failure reasons for rejected configuration pushes.
- ✓
Verify that Panorama has active cloud services communication and valid management certificates to reach Prisma Access cloud infrastructure.
Why this is correct
Management communication requires valid certificates and outbound internet connectivity from Panorama.
- ✗
Restart the CPE device at the branch office.
Why it's wrong here
Branch CPE restarts do not resolve Panorama-to-cloud management push failures.
- ✗
Update the URL Filtering database manually.
Why it's wrong here
URL database updates are separate from Panorama configuration push operations.
- ✗
Modify the NAT policy rules on the remote firewall.
Why it's wrong here
NAT policies do not fix Panorama management plane connectivity.
About these practice questions
This SSE-Engineer question is part of Courseiva's 203-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This SSE-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSE-Engineer exam.