SSE-Engineer Prisma Access Troubleshooting Practice Question
An administrator troubleshooting a Prisma Access mobile user connectivity issue wants to verify whether the GlobalProtect gateway is actively responding to client connection requests. Where can this real-time session and gateway status be verified?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Panorama > Cloud Services > Status > Mobile Users > Gateways.
Gateway status and active sessions can be checked in Panorama under Cloud Services > Status or via operational CLI commands.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Policies > Decryption.
Why it's wrong here
Decryption policies govern SSL inspection rules.
- ✓
Panorama > Cloud Services > Status > Mobile Users > Gateways.
Why this is correct
This status view shows active gateway instances, region status, and connected mobile user counts.
- ✗
Device > Setup > Operations.
Why it's wrong here
Device setup operations apply to standalone firewalls, not cloud-native Prisma Access gateway status.
- ✗
Objects > Addresses.
Why it's wrong here
Address objects store IP addresses and subnets for policy matching.
About these practice questions
One of 203 original SSE-Engineer practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This SSE-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSE-Engineer exam.