SSE-Engineer Prisma Access Services Practice Question
An administrator is troubleshooting ZTNA connectivity issues for mobile users connecting via Prisma Access. Which TWO tools or log types in Panorama should the administrator check to diagnose user authentication and tunnel establishment problems? (Choose two)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
System log
System logs and Authentication logs provide visibility into mobile user login events, GlobalProtect connection handshakes, and SAML/LDAP authentication results.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
WildFire submission log
Why it's wrong here
WildFire logs track file samples sent for malware analysis.
- ✓
System log
Why this is correct
System logs record daemon events, GlobalProtect gateway connection statuses, and service health messages.
- ✗
HIP Match log
Why it's wrong here
HIP logs record endpoint security posture evaluations, not general tunnel connection establishment errors.
- ✗
Data Filtering log
Why it's wrong here
Data filtering logs record sensitive data leakage violations, not connection establishment.
- ✓
Authentication log
Why this is correct
Authentication logs record user login attempts, authentication profile success/failure, and SAML assertion status.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This SSE-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSE-Engineer exam.