SSE-Engineer Prisma Access Administration And Operation Practice Question
An administrator is troubleshooting connectivity issues for a remote network connected to Prisma Access via IPsec VPN. Which TWO checks should be performed to verify tunnel health and status? (Choose two)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check the IPsec tunnel status under Panorama > Cloud Services > Status > Remote Networks.
IPsec tunnel status can be validated via cloud status monitors and standard tunnel monitoring logs.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Inspect the GlobalProtect client runtime logs on the mobile user's laptop.
Why it's wrong here
GlobalProtect client logs are for mobile users, not remote network site-to-site IPsec tunnels.
- ✓
Check the IPsec tunnel status under Panorama > Cloud Services > Status > Remote Networks.
Why this is correct
This status view displays real-time IPsec tunnel establishment and connection health for remote networks.
- ✗
Check the DNS resolver settings in the local device setup tab.
Why it's wrong here
DNS settings do not impact IPsec tunnel establishment or phase negotiation.
- ✗
Run a physical cable test from the Prisma Access cloud node to the carrier router.
Why it's wrong here
Prisma Access is a cloud service; administrators cannot perform physical cabling tests.
- ✓
Verify IKE and IPsec cryptographic and phase settings match on both the Prisma Access side and the customer edge router.
Why this is correct
Mismatched phase 1/2 proposals, pre-shared keys, or encryption algorithms are common causes of tunnel establishment failures.
Quick reference
VPN Protocol Comparison
| Protocol | Port | Encryption | Authentication | Use Case |
|---|---|---|---|---|
| IKEv2 / IPsec | UDP 500 / 4500 | AES-256 | Certificates / PSK | Site-to-site & remote access |
| SSL / TLS VPN | TCP 443 | TLS 1.3 | Certificates / MFA | Clientless remote access |
| L2TP / IPsec | UDP 1701 | AES (IPsec) | PSK / Certificates | Legacy remote access |
| WireGuard | UDP 51820 | ChaCha20 | Public keys | Modern high-performance VPN |
| PPTP | TCP 1723 | MPPE (weak) | MS-CHAPv2 | Legacy — avoid in production |
PPTP is considered insecure. IKEv2/IPsec and SSL VPN are the current recommended options.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This SSE-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSE-Engineer exam.