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Prisma Access TroubleshootinghardMultiple SelectObjective-mapped

SSE-Engineer Prisma Access Troubleshooting Practice Question

An administrator is troubleshooting a Prisma Access Remote Network environment where BGP routes from the customer CPE are not being learned by Prisma Access. Which THREE configuration elements should be verified? (Choose three)

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Ensure the Autonomous System (AS) numbers match or are correctly configured for external/internal BGP peering.

BGP troubleshooting requires verifying peer IP addresses, AS numbers, authentication keys, and network prefix advertisements.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Ensure the Autonomous System (AS) numbers match or are correctly configured for external/internal BGP peering.

    Why this is correct

    Mismatched AS numbers prevent BGP session establishment.

  • Confirm that the CPE is actively advertising the correct IP prefixes to the Prisma Access BGP peer.

    Why this is correct

    If the CPE is not advertising prefixes, Prisma Access cannot learn the routes.

  • Verify the WildFire cloud analysis subscription status.

    Why it's wrong here

    WildFire subscription status has no relation to BGP routing protocols.

  • Verify that the BGP peer IP addresses configured on Prisma Access match the CPE peer addresses.

    Why this is correct

    Incorrect peer IP addresses prevent BGP TCP sessions from establishing.

  • Check the GlobalProtect portal SSL certificate expiration date.

    Why it's wrong here

    GlobalProtect portal certificates affect mobile user HTTPS access, not BGP routing over site-to-site tunnels.

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint

This SSE-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSE-Engineer exam.