SSE-Engineer Prisma Access Troubleshooting Practice Question
An administrator is troubleshooting a Prisma Access environment where threat prevention profiles are failing to block known malicious file downloads. Which THREE settings or logs should the administrator investigate? (Choose three)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check the Threat and WildFire logs to see if the files were inspected, logged, or bypassed due to exclusions.
Investigating threat blocking failures requires checking security policy profile assignments, threat logs, decryption status, and WildFire/Antivirus profile configurations.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Check the Threat and WildFire logs to see if the files were inspected, logged, or bypassed due to exclusions.
Why this is correct
Logs reveal whether the file was scanned, detected, or allowed based on decryption or file size exclusions.
- ✓
Ensure that SSL Decryption is enabled for the traffic, as encrypted payloads cannot be inspected for malware signatures without decryption.
Why this is correct
Encrypted HTTPS traffic cannot be inspected by threat signatures unless SSL decryption is actively applied.
- ✗
Check the BGP AS number on the Remote Network CPE.
Why it's wrong here
BGP routing configuration does not impact threat signature inspection or file blocking.
- ✗
Verify the GlobalProtect Portal client timeout setting.
Why it's wrong here
Client timeout settings govern GlobalProtect session longevity, not threat prevention inspection.
- ✓
Verify that Anti-Spyware, Antivirus, and WildFire analysis profiles are actively attached to the matching Security Policy rules.
Why this is correct
If security profiles are set to 'None' or omitted, threat inspection and blocking will not occur.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This SSE-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSE-Engineer exam.