SSE-Engineer Prisma Access Troubleshooting Practice Question
An administrator implements a new Decryption policy in Prisma Access to inspect inbound traffic to a public-facing application hosted behind a Prisma Access Public IP. After deployment, users report receiving certificate warning errors. What should the administrator inspect first to resolve the warning?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Verify that the correct server certificate and private key are imported into Panorama and bound to the Inbound Decryption rule.
Inbound SSL decryption requires the specific server certificate and private key to be imported into Panorama and referenced in the Decryption policy.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Check whether the GlobalProtect client version on the user's laptop is up to date.
Why it's wrong here
Inbound decryption affects external users browsing to services, not necessarily GlobalProtect mobile users.
- ✗
Ensure that WildFire analysis is disabled for inbound decrypted traffic.
Why it's wrong here
WildFire analysis does not cause browser certificate warning errors.
- ✓
Verify that the correct server certificate and private key are imported into Panorama and bound to the Inbound Decryption rule.
Why this is correct
If the firewall does not present the correct server certificate to the client, a trust mismatch warning occurs immediately.
- ✗
Verify the OCSP responder settings under Device > Setup > Sessions.
Why it's wrong here
OCSP verification issues typically manifest as revocation check failures, not primary certificate trust warnings caused by missing server keys.
Visual reference
About these practice questions
This SSE-Engineer question is part of Courseiva's 203-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This SSE-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSE-Engineer exam.