SSE-Engineer Prisma Access Troubleshooting Practice Question
A Prisma Access engineer is troubleshooting an issue where users in a specific Remote Network location cannot authenticate against an on-premises LDAP server because the Service Connection is dropping packets. What is the recommended Panorama CLI command to test connectivity to the LDAP server through the Service Connection?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Execute 'ping source <dataplane-interface> host <ldap-server-ip>' from the specific Prisma Access node or use operational commands via Panorama.
The test command 'test aaa-server login' or ping utilities executed from the appropriate Prisma Access node CLI help diagnose connectivity and authentication issues.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Execute 'ping source <dataplane-interface> host <ldap-server-ip>' from the specific Prisma Access node or use operational commands via Panorama.
Why this is correct
Sourcing pings from the specific data plane interface ensures traffic correctly traverses the Service Connection tunnel.
- ✗
Run 'show system resources' to check CPU utilization of the Panorama VM.
Why it's wrong here
Panorama resource utilization does not reflect data-plane connectivity over Service Connection tunnels.
- ✗
SSH to the Prisma Access node or use the Panorama CLI to run 'test security-policy-match' for the LDAP traffic.
Why it's wrong here
test security-policy-match evaluates policy rules, not active reachability or packet drop issues.
- ✗
Use the CLI command 'ping source <service-connection-ip> <ldap-server-ip>' from the Panorama management plane.
Why it's wrong here
Panorama management plane pings do not traverse the Prisma Access data plane Service Connection tunnels.
Quick reference
AAA Protocol Comparison
| Protocol | Port(s) | Encryption | Transport | Primary Use |
|---|---|---|---|---|
| RADIUS | 1812 / 1813 | Password only | UDP | Network access control |
| TACACS+ | 49 | Full packet | TCP | Device administration |
| Diameter | 3868 | Full session | TCP / SCTP | Carrier / mobile networks |
| 802.1X | — | EAP-based | Layer 2 | Port-based access control |
TACACS+ encrypts the entire packet; RADIUS only encrypts the password field — a key exam distinction.
About these practice questions
Courseiva writes every SSE-Engineer question from scratch — 203 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This SSE-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSE-Engineer exam.