SecOps-Pro SOC Fundamentals And Operations Practice Question
In Cortex XSOAR, which feature allows you to automatically create an incident when a specific email is received in a monitored inbox?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Mail Listener
Mail listeners are configured in Cortex XSOAR to poll mailboxes and trigger incident creation via automation.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Incident Classifier
Why it's wrong here
Classifiers map email fields to incident fields.
- ✗
Data collection rule
Why it's wrong here
This is a log ingestion term, not an email trigger.
- ✗
Automation script
Why it's wrong here
Scripts are used during playbook execution, not for initial triggering.
- ✓
Mail Listener
Why this is correct
The mail listener service monitors for emails to trigger incidents.
About these practice questions
One of 205 original SecOps-Pro practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This SecOps-Pro practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SecOps-Pro exam.