SD-WAN-Engineer Troubleshooting Practice Question
A user is complaining about high latency for a SaaS app. The Path Quality dashboard shows low latency. What is the next logical step?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check LAN-side connectivity and local congestion
If the WAN path is healthy, the latency might be internal to the LAN or at the application server level.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Enable more security policies
Why it's wrong here
This would likely increase latency.
- ✓
Check LAN-side connectivity and local congestion
Why this is correct
Internal network issues are the most likely culprit if WAN paths are healthy.
- ✗
Change ISP provider
Why it's wrong here
Unnecessary if the current path is performing well.
- ✗
Restart the ION device
Why it's wrong here
Not a targeted troubleshooting step.
About these practice questions
One of 175 original SD-WAN-Engineer practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This SD-WAN-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SD-WAN-Engineer exam.