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NetSec-Pro Connectivity And Security Practice Question

An administrator notices intermittent packet loss in a GlobalProtect deployment where users connect via IPv6. Which configuration change is likely to resolve the issue if MTU fragmentation is suspected?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Decrease the MTU size on the tunnel interface.

Adjusting the MSS (Maximum Segment Size) or MTU on the tunnel interface helps avoid fragmentation issues caused by VPN headers, which are a common cause of packet loss in tunnels.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Decrease the MTU size on the tunnel interface.

    Why this is correct

    Reducing MTU accounts for VPN overhead, preventing fragmentation.

  • Increase the GlobalProtect timeout value.

    Why it's wrong here

    Timeouts address connection stability, not packet loss due to size.

  • Disable hardware offloading for IPv6.

    Why it's wrong here

    Disabling offloading is usually for specific bug troubleshooting, not general MTU issues.

  • Enable IPv6 transition mechanisms on the external interface.

    Why it's wrong here

    This does not address MTU fragmentation issues.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint

This NetSec-Pro practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the NetSec-Pro exam.