Cybersecurity-Practitioner Endpoint Security Practice Question
An organization deploys Cortex XDR disk encryption management. An endpoint fails to escrow its BitLocker recovery key to the Cortex XDR console. What is the most effective troubleshooting step to verify escrow status using the agent command-line tool?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Run 'cytool encryption status' to check BitLocker integration and key escrow status.
The cytool command-line interface provides specific commands to query disk encryption and key escrow status.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Run 'cytool encryption status' to check BitLocker integration and key escrow status.
Why this is correct
'cytool encryption status' displays detailed disk encryption states and escrow confirmation.
- ✗
Run 'manage-bde -status' from an elevated command prompt.
Why it's wrong here
While manage-bde shows native BitLocker status, it does not confirm Cortex XDR cloud escrow status.
- ✗
Review the Windows Application event log for BitLocker Group Policy errors.
Why it's wrong here
Event logs provide clues, but cytool provides direct agent-level state validation.
- ✗
Run 'cytool set-token' to re-register the encryption keys.
Why it's wrong here
set-token is used for agent registration, not encryption key management.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This Cybersecurity-Practitioner practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Cybersecurity-Practitioner exam.