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Cybersecurity-Practitioner Network Security Practice Question

An administrator configures high availability (HA) active/passive mode between two Palo Alto Networks firewalls. During a failover test, the administrator observes that stateful sessions are dropped, forcing users to re-authenticate and re-establish their TCP connections. What is the most likely configuration error?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

HA Session Synchronization is disabled in the HA configuration settings.

For stateful failover to work seamlessly without dropping sessions, HA Session Synchronization must be enabled under Device > High Availability > General > Election Settings / Session Synchronization.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • HA Session Synchronization is disabled in the HA configuration settings.

    Why this is correct

    Without session synchronization, the passive firewall does not possess state table entries for active sessions upon failover.

  • The HA1 backup cable is disconnected, preventing configuration sync.

    Why it's wrong here

    HA1 backup syncs configuration, but session synchronization occurs over HA2.

  • The interface management IP addresses on both firewalls are identical.

    Why it's wrong here

    Identical management IPs would cause severe IP conflict, preventing basic network operations entirely.

  • Preemption is enabled on both peer firewalls with identical priorities.

    Why it's wrong here

    Identical priorities with preemption cause split-brain or flapping, but session sync is the direct cause of dropped session states.

Visual reference

Client Server SYN (seq=100) SYN-ACK (seq=200, ack=101) ACK (ack=201) Connection established — data transfer begins

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint

This Cybersecurity-Practitioner practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Cybersecurity-Practitioner exam.