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Cybersecurity-Apprentice Endpoint Security Practice Question

An organization wants to verify that the Cortex XDR agent is actively communicating with the Cortex XDR cloud tenant. Which status indicator should the administrator look for in the Endpoint Management view?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Check that the connection status shows Connected with a recent heartbeat timestamp.

The connection status in Endpoint Management indicates whether the agent has an active, healthy TLS session with the backend server.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Ensure the endpoint operating system is running the latest patch level.

    Why it's wrong here

    OS patch level is a vulnerability management metric, not agent connectivity.

  • Confirm that the kernel module version matches the BIOS version.

    Why it's wrong here

    Kernel and BIOS versions are unrelated metrics.

  • Check that the connection status shows Connected with a recent heartbeat timestamp.

    Why this is correct

    A Connected status and recent heartbeat verify active communication.

  • Verify that the local disk usage is below 10 percent.

    Why it's wrong here

    Disk usage relates to storage allocation, not cloud connectivity.

About these practice questions

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint

This Cybersecurity-Apprentice practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Cybersecurity-Apprentice exam.