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AI-103 Text Analysis Practice Question

Your development team is building a global customer support portal. Incoming tickets arrive in dozens of different languages. You need to automatically route tickets to the correct regional team based on the language of the ticket text. Which Azure AI Language feature should you call?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Language detection

Language detection evaluates text input and returns the detected language and a confidence score for each document provided, making it ideal for routing workflows.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Sentiment analysis

    Why it's wrong here

    Sentiment analysis evaluates emotional tone, not language origin.

  • Named Entity Recognition (NER)

    Why it's wrong here

    NER extracts entities like names, locations, and dates, not the document's language.

  • Key phrase extraction

    Why it's wrong here

    Key phrase extraction identifies main concepts, not the language of the text.

  • Language detection

    Why this is correct

    Language detection identifies the language in which an input text is written.

About these practice questions

Courseiva writes every AI-103 question from scratch — 510 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Microsoft exam blueprint

This AI-103 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI-103 exam.