DPI Practice Question: Communication And Organizational Change Management
During a digital transformation, a stakeholder analysis reveals that a key regulatory compliance officer is indifferent to the project but holds veto power over deployment. What is the optimal communication tactic for this stakeholder?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Provide concise, impact-focused briefings highlighting how the change enhances regulatory compliance and risk management.
Stakeholders with high power and low interest/support need targeted risk-focused briefings to ensure compliance requirements are met without alienating them.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Ignore their potential veto and deploy the software without regulatory sign-off.
Why it's wrong here
Bypassing regulatory compliance officers risks legal penalties and project shutdowns.
- ✓
Provide concise, impact-focused briefings highlighting how the change enhances regulatory compliance and risk management.
Why this is correct
Focusing on compliance and risk speaks directly to their core responsibilities, securing their tacit approval.
- ✗
Send them daily automated operational ticketing reports to keep them busy.
Why it's wrong here
Operational noise annoys high-power stakeholders and leads them to ignore important updates.
- ✗
Invite them to every daily agile standup meeting across all development squads.
Why it's wrong here
Requiring attendance at granular operational meetings wastes their time and alienates them.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint
This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.