DPI Direction And Planning Practice Question
An organization is using the ITIL continual improvement model to support its directional strategy. At which stage of the direction-setting and planning cycle should the 'Where do we want to be?' question be addressed?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
During the definition of the vision, mission, and measurable objectives (target state).
'Where do we want to be?' directly corresponds to defining the vision, objectives, and target state during strategic planning.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Only when executing tactical changes without any prior planning.
Why it's wrong here
Executing changes without knowing the target state leads to unaligned outcomes.
- ✓
During the definition of the vision, mission, and measurable objectives (target state).
Why this is correct
'Where do we want to be?' defines the vision and specific target states.
- ✗
When determining how to keep momentum going at the very end of an initiative.
Why it's wrong here
Keeping momentum corresponds to 'How do we keep the momentum going?'
- ✗
Exclusively during the measurement of baseline metrics after project completion.
Why it's wrong here
Baseline metrics address 'Where are we now?' rather than the target state.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint
This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.