DPI Continual Improvement Practice Question
An organization is using Jira Service Management to track continual improvement tasks. Which TWO of the following Jira features can be configured to manage workflow transitions and accountability for improvement items? (Choose two)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Workflow assignees and status transition rules (e.g., To Do, In Progress, Done).
Jira supports workflow assignees, status transitions, custom fields for prioritization, and automated rules to manage accountability and lifecycle progression.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Automated magnetic tape backup scheduling agents.
Why it's wrong here
Tape backup scheduling is a data protection practice function.
- ✗
BIOS firmware flashing utilities for physical server blades.
Why it's wrong here
BIOS flashing is a hardware maintenance activity, not a Jira workflow feature.
- ✗
Direct SCSI disk array virtualization controllers.
Why it's wrong here
SCSI virtualization relates to storage area networks (SAN), not Jira.
- ✓
Workflow assignees and status transition rules (e.g., To Do, In Progress, Done).
Why this is correct
Assignees and status transitions establish clear accountability and workflow progression.
- ✓
Custom fields for Value, Effort, and Strategic Alignment scores.
Why this is correct
Custom fields capture prioritization attributes directly on the Jira issue.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint
This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.