DPI Practice Question: Communication And Organizational Change Management
An organization is merging two disparate IT departments with distinct subcultures—one agile and experimental, the other rigid and process-driven. A culture clash threatens collaboration. Which OCM strategy best fosters integration?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Facultative workshops to identify shared values, co-create working agreements, and leverage the strengths of both cultures.
Cultural integration requires identifying shared values, co-creating collaborative norms, and establishing joint initiatives rather than imposing one culture over the other.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Keep the two departments physically and digitally segregated to avoid any interaction.
Why it's wrong here
Segregation perpetuates silos and prevents the realization of merger synergies.
- ✓
Facultative workshops to identify shared values, co-create working agreements, and leverage the strengths of both cultures.
Why this is correct
Co-creating working agreements respects both cultures and builds a unified, high-performing team.
- ✗
Fire all employees from the agile department who question the rigid processes.
Why it's wrong here
Mass firings destroy organizational capability and morale.
- ✗
Impose the rigid process culture on the agile team to ensure strict corporate uniformity.
Why it's wrong here
Imposing a rigid culture destroys innovation and drives away agile talent.
About these practice questions
This DPI question is part of Courseiva's 316-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint
This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.