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DPI Continual Improvement Practice Question

An organization is launching an enterprise-wide continual improvement campaign. Which TWO of the following communication strategies should leadership employ to ensure high engagement and transparency? (Choose two)

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Publish regular updates on the Continual Improvement Register, highlighting completed initiatives and realized value.

Effective communication for continual improvement requires multi-channel sharing, regular progress updates, celebrating successes, and maintaining transparency about improvement backlogs.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Keep all improvement plans strictly classified among senior executives to prevent panic.

    Why it's wrong here

    Classifying improvement plans hides goals from staff, reducing engagement.

  • Publish regular updates on the Continual Improvement Register, highlighting completed initiatives and realized value.

    Why this is correct

    Sharing successes and register updates builds transparency and maintains momentum.

  • Send annual unannounced surveys with no follow-up action or feedback.

    Why it's wrong here

    Surveys without follow-up actions lead to survey fatigue and cynicism.

  • Discontinue all team meetings and rely exclusively on cryptic email attachments.

    Why it's wrong here

    Cryptic emails hinder communication and collaboration.

  • Celebrate milestones and recognize teams that contribute valuable improvement ideas.

    Why this is correct

    Recognizing contributions reinforces positive behaviors and engagement.

About these practice questions

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint

This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.