DPI Practice Question: Communication And Organizational Change Management
An organization is experiencing high levels of employee fatigue and pushback during a rapid succession of digital transformations. Which THREE strategies should a change strategist recommend to mitigate resistance and fatigue?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Prioritize and sequence change initiatives to manage the organization's cumulative absorptive capacity.
To mitigate fatigue and resistance, organizations must prioritize initiatives, build visible leadership alignment, and provide adequate enablement and support.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Prioritize and sequence change initiatives to manage the organization's cumulative absorptive capacity.
Why this is correct
Sequencing and prioritizing changes prevents overwhelming the organization's capacity.
- ✗
Increase the volume and frequency of simultaneous change projects to force rapid adaptation.
Why it's wrong here
Increasing concurrent projects worsens change fatigue and drives higher resistance.
- ✓
Ensure visible, consistent sponsorship and alignment among senior executive leadership.
Why this is correct
Aligned executive sponsorship provides clear direction and reinforces the importance of the change.
- ✗
Mandate strict adherence to new processes without providing any channels for feedback or support.
Why it's wrong here
Forcing compliance without support or feedback channels increases resentment and failure rates.
- ✓
Provide robust training, coaching, and enablement resources to build user confidence.
Why this is correct
Enablement and training reduce anxiety and build competence, directly mitigating resistance.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint
This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.