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Direction And PlanningmediumMultiple ChoiceObjective-mapped

DPI Direction And Planning Practice Question

An IT organization is experiencing friction between strategy formulation and operational execution. Leadership decides to implement regular feedback loops between strategists and operators. Which ITIL 4 guiding principle does this best represent?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Progress iteratively with feedback

Feedback loops between strategy and operations directly exemplify 'Progress iteratively with feedback'.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Collaborate and promote visibility

    Why it's wrong here

    Collaboration is relevant, but iterative feedback loops are the hallmark of feedback principles.

  • Keep it simple and practical

    Why it's wrong here

    While simplicity is good, feedback loops specifically test feedback mechanisms.

  • Start where you are

    Why it's wrong here

    Starting where you are focuses on assessing current state before building new things.

  • Progress iteratively with feedback

    Why this is correct

    Establishing feedback loops between strategy and execution embodies iterative progress with feedback.

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint

This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.