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Guiding Principles And GRChardMultiple ChoiceObjective-mapped

DPI Guiding Principles And GRC Practice Question

An enterprise GRC committee discovers that shadow IT (unapproved SaaS tools) is rampant because the official procurement and compliance review process takes 90 days. To fix this, the committee establishes a 'fast-track' pre-vetted catalog of SaaS tools. How does this solution align with ITIL 4 principles?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

It applies 'Keep it simple and practical' by removing bureaucratic friction while maintaining compliance guardrails through pre-vetting.

The 90-day review was impractical. Creating a pre-vetted catalog applies 'Keep it simple and practical' and addresses user needs ('Focus on value') while maintaining governance.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • It applies 'Optimize and automate' by deploying spyware on employee laptops to detect unapproved software.

    Why it's wrong here

    Spyware detection does not address the root cause of the slow procurement process.

  • It applies 'Start where you are' by punishing employees who used shadow IT in the past.

    Why it's wrong here

    Punishment is not a guiding principle application.

  • It eliminates all governance to allow employees to buy whatever software they want.

    Why it's wrong here

    Pre-vetted catalogs maintain governance; they do not eliminate it.

  • It applies 'Keep it simple and practical' by removing bureaucratic friction while maintaining compliance guardrails through pre-vetting.

    Why this is correct

    Pre-vetted catalogs simplify the user experience and reduce cycle time while preserving governance.

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint

This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.