DPI Measurement And Reporting Practice Question
A strategist is preparing an executive reporting package for the CIO. According to ITIL 4 governance and reporting practices, which TWO core components should be included to ensure effective strategic communication?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Identification of key risks, compliance issues, and recommended mitigation actions.
Executive reports must synthesize operational data with strategic progress, highlighting risks, value realization, and recommendations.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Personal performance reviews and salary details for all IT staff members.
Why it's wrong here
HR personnel records are confidential and outside executive IT reporting scope.
- ✗
A complete, unedited list of every individual help desk ticket logged during the quarter.
Why it's wrong here
Raw ticket lists are far too granular for executive review.
- ✓
Identification of key risks, compliance issues, and recommended mitigation actions.
Why this is correct
Risk identification and recommendations support executive decision-making and governance.
- ✓
A summary of progress toward strategic objectives and value realization milestones.
Why this is correct
Executives need to see how IT initiatives advance overall strategy and deliver value.
- ✗
Detailed technical specifications of every server rack in the data center.
Why it's wrong here
Technical specifications are irrelevant to strategic executive governance.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint
This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.