GWS-ADMIN Troubleshooting Practice Question
You notice that a user's account is generating a large amount of spam. What is the immediate action you should take?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Reset the user's password and sign out of all sessions.
Resetting the user's password and forcing a logout of all sessions is the fastest way to stop an account that has been compromised.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Rename the user account.
Why it's wrong here
Renaming does not stop the activity.
- ✓
Reset the user's password and sign out of all sessions.
Why this is correct
This terminates the attacker's access immediately.
- ✗
Delete the account.
Why it's wrong here
Deletion should be a last resort.
- ✗
Send a warning email to the user.
Why it's wrong here
The account is compromised; they may not be the one reading the email.
About these practice questions
One of 208 original GWS-ADMIN practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Google Cloud exam blueprint
This GWS-ADMIN practice question is part of Courseiva's free Google Cloud certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the GWS-ADMIN exam.