GWS-ADMIN Troubleshooting Practice Question
An organization is failing to receive emails from a specific sender. The logs show the messages were rejected by the 'Spam Filter'. What should you do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Add the sender to the 'Approved senders' list.
Adding the sender's domain or IP to the 'Approved senders' list in the Gmail settings will allow the messages to bypass spam filtering.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Disable all spam filtering for the domain.
Why it's wrong here
Disabling spam filtering is a dangerous security practice.
- ✓
Add the sender to the 'Approved senders' list.
Why this is correct
This whitelist entry allows messages from trusted sources to bypass spam filters.
- ✗
Delete the sender's email address.
Why it's wrong here
Deleting addresses does not manage mail flow.
- ✗
Increase the domain storage limit.
Why it's wrong here
Storage limits do not impact spam filtering.
About these practice questions
This GWS-ADMIN question is part of Courseiva's 208-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Google Cloud exam blueprint
This GWS-ADMIN practice question is part of Courseiva's free Google Cloud certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the GWS-ADMIN exam.