- A
The 'logging trap' command is set to 5 (notice) rather than 6 (informational).
Correct because if the trap level is 5, only messages severity 0-5 are sent; severity 6 messages are excluded.
- B
The syslog server is dropping severity 6 messages due to its own configuration.
Why wrong: Incorrect because the question states the router is not sending them; the server cannot drop what it never receives.
- C
The 'logging console' command is overriding the remote logging level.
Why wrong: Incorrect because 'logging console' controls console output, not remote syslog.
- D
The router's clock is not synchronized, causing timestamp issues.
Why wrong: Incorrect because clock synchronization affects timestamps but does not filter messages by severity.
Informational Syslog Messages Not Sent
This 300-410 practice question tests your understanding of network logging and syslog. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A router is configured with 'logging host 10.1.1.100' and 'logging trap informational'. The engineer notices that syslog messages with severity 5 (notice) are being sent, but messages with severity 6 (informational) are not. What is the most likely cause?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"most likely"Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Quick Answer
The answer is that the 'logging trap' command is likely configured with a severity level of 5 (notice) instead of 6 (informational). The 'logging trap informational' command sets the severity threshold to 6, which should allow all messages from severity 0 through 6, including informational messages. However, if only severity 5 messages are being sent and severity 6 messages are not, the most common cause is that the actual configured trap level is 5, not 6—either due to a misconfiguration or a misunderstanding of the command syntax. On the Cisco CCNP ENARSI 300-410 exam, this scenario tests your understanding of syslog severity levels and the precise behavior of the 'logging trap' command, often appearing as a trick question where the engineer assumes the configuration is correct based on the command string. A common memory tip is to remember that the number in the command matches the highest severity included, so "informational" equals level 6, and if you see notices (level 5) but not informationals, the trap level is actually 5.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
The 'logging trap' command is set to 5 (notice) rather than 6 (informational).
The 'logging trap informational' command sets the logging severity level to 6, meaning the router should send syslog messages with severity 0 through 6. However, if only severity 5 (notice) messages are being sent, the most likely cause is that the 'logging trap' command was actually configured with level 5 (notice) instead of level 6 (informational). This is a common misconfiguration where the engineer mistakenly sets the level to 5, which excludes severity 6 messages.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The 'logging trap' command is set to 5 (notice) rather than 6 (informational).
Why this is correct
Correct because if the trap level is 5, only messages severity 0-5 are sent; severity 6 messages are excluded.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
The syslog server is dropping severity 6 messages due to its own configuration.
Why it's wrong here
Incorrect because the question states the router is not sending them; the server cannot drop what it never receives.
- ✗
The 'logging console' command is overriding the remote logging level.
Why it's wrong here
Incorrect because 'logging console' controls console output, not remote syslog.
- ✗
The router's clock is not synchronized, causing timestamp issues.
Why it's wrong here
Incorrect because clock synchronization affects timestamps but does not filter messages by severity.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Cisco often tests the misconception that 'logging trap informational' automatically sends all informational messages, but the trap is that the engineer might have actually configured 'logging trap 5' (notice) instead, or that the severity level is set to a lower number, which excludes higher-numbered (less severe) messages.
Trap categories for this question
Command / output trap
Incorrect because 'logging console' controls console output, not remote syslog.
Detailed technical explanation
How to think about this question
Syslog severity levels range from 0 (emergency) to 7 (debugging), and the 'logging trap' command uses a threshold: all messages with a severity number less than or equal to the configured level are sent. For example, level 6 includes messages 0-6, while level 5 includes only 0-5. In real-world scenarios, missing informational messages can hinder troubleshooting of non-critical events like interface flapping or configuration changes, which are often logged at severity 6.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 300-410 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Network Logging and Syslog — study guide chapter
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FAQ
Questions learners often ask
What does this 300-410 question test?
Network Logging and Syslog — This question tests Network Logging and Syslog — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The 'logging trap' command is set to 5 (notice) rather than 6 (informational). — The 'logging trap informational' command sets the logging severity level to 6, meaning the router should send syslog messages with severity 0 through 6. However, if only severity 5 (notice) messages are being sent, the most likely cause is that the 'logging trap' command was actually configured with level 5 (notice) instead of level 6 (informational). This is a common misconfiguration where the engineer mistakenly sets the level to 5, which excludes severity 6 messages.
What should I do if I get this 300-410 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jul 4, 2026
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