312-39 Incident Response Practice Question
During incident triage, you realize an alert is a False Positive. What is the most appropriate action to take within the SIEM ticketing system?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Set status to 'Closed' with resolution code 'False Positive'
Closing the ticket as 'False Positive' with a mandatory comment ensures the audit trail reflects why the alert was dismissed.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Assign it to another team to verify
Why it's wrong here
Triage should confirm FP before reassigning.
- ✓
Set status to 'Closed' with resolution code 'False Positive'
Why this is correct
This follows standard lifecycle management for SOC tickets.
- ✗
Ignore the ticket and let it expire
Why it's wrong here
SLAs are tracked; ignoring tickets impacts performance metrics.
- ✗
Delete the incident
Why it's wrong here
Deleting obscures the security operations metrics.
About these practice questions
Courseiva writes every 312-39 question from scratch — 201 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official EC-Council exam blueprint
This 312-39 practice question is part of Courseiva's free EC-Council certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 312-39 exam.