- A
Cut and paste the Users folder to the HDD, then create a shortcut on the SSD.
Why wrong: Cutting and pasting system folders will break file paths and cause errors; shortcuts do not redirect system access.
- B
Use the 'Location' tab in the Users folder properties to change the target path to the HDD.
Windows allows redirecting user folders like Documents, Music, etc., via the Location tab, which safely moves data and updates paths.
- C
Format the HDD as a dynamic disk and extend the C: partition onto it.
Why wrong: Extending a boot partition onto a different physical drive is risky and not supported for system drives in Windows.
- D
Delete the pagefile on the SSD to free space.
Why wrong: Deleting the pagefile may free some space but does not address the user's need to move data to the HDD.
Moving the Users Folder to Another Drive Without Data Loss
This 220-1201 practice question tests your understanding of storage devices. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A user reports that their computer with a 256GB SSD and a 1TB HDD is running out of space on the C: drive (SSD). The user wants to move the 'Users' folder to the HDD to free space. What is the best method to accomplish this without data loss?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"best"Why it matters: Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
Quick Answer
The answer is to use the Location tab in the Users folder properties to change the target path to the HDD. This method is correct because it leverages a built-in Windows symbolic link, or junction, which redirects the system to the new folder location without breaking the absolute paths that applications and the OS rely on, ensuring zero data loss. On the CompTIA A+ Core 1 220-1201 exam, this question tests your ability to manage storage in a mixed-drive environment, often appearing as a scenario where a technician must move user profiles to free space on a small SSD without corrupting system functionality. A common trap is attempting a simple cut-and-paste, which breaks file references, or using third-party tools unnecessarily. Remember the memory tip: “Location, not relocation”—always use the built-in Location tab to redirect, never manually move the folder.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Use the 'Location' tab in the Users folder properties to change the target path to the HDD.
This question tests advanced storage management skills. Moving system folders like 'Users' requires using symbolic links (junctions) or the built-in 'Location' tab in folder properties to redirect the path without breaking system functionality.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Cut and paste the Users folder to the HDD, then create a shortcut on the SSD.
Why it's wrong here
Cutting and pasting system folders will break file paths and cause errors; shortcuts do not redirect system access.
- ✓
Use the 'Location' tab in the Users folder properties to change the target path to the HDD.
Why this is correct
Windows allows redirecting user folders like Documents, Music, etc., via the Location tab, which safely moves data and updates paths.
Clue confirmation
The clue word "best" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Format the HDD as a dynamic disk and extend the C: partition onto it.
Why it's wrong here
Extending a boot partition onto a different physical drive is risky and not supported for system drives in Windows.
- ✗
Delete the pagefile on the SSD to free space.
Why it's wrong here
Deleting the pagefile may free some space but does not address the user's need to move data to the HDD.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1201 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which 220-1201 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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Storage Devices — study guide chapter
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Storage Devices practice questions
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FAQ
Questions learners often ask
What does this 220-1201 question test?
Storage Devices — This question tests Storage Devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use the 'Location' tab in the Users folder properties to change the target path to the HDD. — This question tests advanced storage management skills. Moving system folders like 'Users' requires using symbolic links (junctions) or the built-in 'Location' tab in folder properties to redirect the path without breaking system functionality.
What should I do if I get this 220-1201 question wrong?
Identify which 220-1201 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "best". Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Same concept, more angles
1 more ways this is tested on 220-1201
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A technician is troubleshooting a desktop that has a 256GB SATA SSD (C:) and a 1TB SATA HDD (D:). The user reports that the system is running very slowly, and the C: drive is nearly full. The technician runs a disk cleanup and removes temporary files, but the C: drive still has only 5GB free. What should the technician do to resolve the performance issue without replacing the SSD?
hard- A.Enable write caching on the SSD in Device Manager.
- ✓ B.Move the user's Documents, Pictures, and other personal folders to the D: drive.
- C.Defragment the C: drive to consolidate free space.
- D.Disable the page file on the C: drive.
Why B: This question tests understanding of SSD performance degradation due to low free space. SSDs need free space for wear leveling and garbage collection. When an SSD is nearly full, performance drops significantly. The best solution is to move user data and large files to the D: drive to free up space on the C: drive.
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Last reviewed: Jun 18, 2026
This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.
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