Quick Answer
The answer is get system ha status and diagnose ha dump. These two commands are correct because they directly address the HA synchronization status by revealing whether the cluster is synchronized and, if not, where the breakdown occurs. The get system ha status command provides a high-level overview of the cluster state and synchronization state, while diagnose ha dump offers the granular, detailed synchronization information needed to pinpoint mismatched configurations or session tables. On the Fortinet NSE 7 Advanced Security NSE7 exam, this question tests your ability to distinguish between a quick health check and a deep diagnostic dive—a common trap is choosing only one command or confusing get system ha status with show system ha, which does not exist on FortiGate. Remember the memory tip: “Status for the summary, dump for the details.”
This NSE7 practice question tests your understanding of troubleshooting and diagnostics. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
An administrator needs to troubleshoot an HA synchronization issue. Which TWO commands provide information about the HA synchronization status?
diagnose hardware sysinfo
Why wrong: Shows hardware information.
show system ha
Why wrong: Shows HA configuration, not sync status.
diagnose ha dump
Dumps detailed HA synchronization data.
get system ha status
Shows HA status including sync status.
diagnose sys session stat
Why wrong: Shows session statistics, not HA sync.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
diagnose ha dump
The command 'get system ha status' shows the cluster status and synchronization state. The command 'diagnose ha dump' provides detailed synchronization information.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
diagnose hardware sysinfo
Why it's wrong here
Shows hardware information.
show system ha
Why it's wrong here
Shows HA configuration, not sync status.
diagnose ha dump
Why this is correct
Dumps detailed HA synchronization data.
Related concept
Read the scenario before looking for a memorised answer.
get system ha status
Why this is correct
Shows HA status including sync status.
Related concept
Read the scenario before looking for a memorised answer.
diagnose sys session stat
Why it's wrong here
Shows session statistics, not HA sync.
Common exam traps
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Trap categories for this question
Command / output trap
Shows hardware information.
Detailed technical explanation
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A practitioner preparing for the NSE7 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Identify which NSE7 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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FAQ
Troubleshooting and Diagnostics — This question tests Troubleshooting and Diagnostics — Read the scenario before looking for a memorised answer..
The correct answer is: diagnose ha dump — The command 'get system ha status' shows the cluster status and synchronization state. The command 'diagnose ha dump' provides detailed synchronization information.
Identify which NSE7 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 21, 2026
This NSE7 practice question is part of Courseiva's free Fortinet certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the NSE7 exam.
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