NSE7 Troubleshooting and Diagnostics Practice Question
An administrator needs to troubleshoot an HA synchronization issue. Which TWO commands provide information about the HA synchronization status?
⚠ Common exam trap
Candidates often confuse 'show system ha' (which only shows configuration) with 'get system ha status' (which shows operational synchronization state), or they overlook 'diagnose ha dump' because it sounds too low-level, even though it provides the most granular sync diagnostics.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
diagnose ha dump
The 'diagnose ha dump' command (C) provides detailed internal HA state information, including synchronization status, heartbeat details, and failover counters, which is essential for deep troubleshooting. The 'get system ha status' command (D) displays the current HA operational status, including synchronization state (e.g., 'synchronized' or 'out of sync'), making it a direct tool for checking sync health.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
diagnose hardware sysinfo
Why it's wrong here
Shows hardware information.
- ✗
show system ha
Why it's wrong here
Shows HA configuration, not sync status.
- ✓
diagnose ha dump
Why this is correct
Dumps detailed HA synchronization data.
- ✓
get system ha status
Why this is correct
Shows HA status including sync status.
- ✗
diagnose sys session stat
Why it's wrong here
Shows session statistics, not HA sync.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This NSE7 practice question is part of Courseiva's free Fortinet certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the NSE7 exam.