NSE7 Advanced VPN and Zero Trust Practice Question
An administrator configures a ZTNA rule with an inline CASB profile to protect access to a SaaS application. The rule uses a ZTNA tag that requires 'OS Type = Windows' and 'Antivirus = running'. A user with a Windows 10 device and Symantec antivirus running is denied access. What is the MOST likely cause?
⚠ Common exam trap
A common mix-up: candidates assume any running antivirus satisfies the 'Antivirus = running' condition, but FortiGate only recognizes antivirus products that are explicitly supported and reported by FortiClient EMS.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The Symantec antivirus is not listed in the FortiGate's supported antivirus list.
The ZTNA tag requires 'Antivirus = running', which means the FortiGate must receive a compliance report from the FortiClient EMS indicating that a supported antivirus is active. Symantec is not in FortiGate's supported antivirus list, so the EMS reports the antivirus status as 'not compliant', causing the ZTNA rule to deny access even though the user has antivirus running.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This NSE7 practice question is part of Courseiva's free Fortinet certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the NSE7 exam.